Swedish Candles and Wood Fuel now in Stock for Autumn and Winter 2019


FAQ

Do you provide free advice?


Yes. We are always happy to talk about trees and discuss our clients' requirements free of charge.


Do you provide a free, no obligation Written quotation? 


Yes. This way the clients know exactly what we will be doing and what the cost will be.


Will you leave my garden clean and tidy?


Yes. This is a very important part of our work. We can guarantee to leave your garden as we found it.


Are all Staff qualified for the tasks they carry out?


Yes. All staff are qualified with C&G, NPTC and LANTRA qualifications. Available on request.


What do you do with all the green waste?


All our waste is disposed of using a Biomass Recycling centre here in  East Lothian. Providing a sustainable recycling solution for the garden waste generated through Tree Surgery and Landscaping.


The composting of organic material is a natural process that has been taking place on woodland floors and other natural environments for millions of years. By harnessing this natural process,  garden waste is returned into quality compost that is reused by Gardeners, Landscapers and Farmers.


What if my tree is protected?


If your tree has a Tree Protection Order or is in a conservation area we can make the required checks prior to any work.  The client is able to do this for free with their local Authority however if you wish us to do this on your behalf there will be a non-refundable charge of £20.00


What about nesting birds and bats?


Between March and September is nesting season and any work carried out during this period runs the risk of being postponed due to nesting birds and other wildlife. If a nest is found during the course of work we must avoid cutting in that area or buffer zone of the nest. we must abide by section 1 of the wildlife and countryside act 1981. In addition to this we would advice you avoid having work carried out on dense foliage trees such as conifers or Ivy covered trees during this period.



All types of bats are protected under the Wildlife and Countryside Act (Schedule 5) and under schedule 2 of the Conservation of Habitat and Species Regulation 2010. The act protects bats from:

Deliberately killing, injure or capturing bats.

Deliberately disturbing roosting or none roosting bats. Destroying, damaging or obstructing access to breeding or resting sites of bats.

Any structure or place which is used and a shelter or protection for bats is classed as a roost whether or not bats are present at the time. It will be necessary to have a tree surveyed and advice from a consultant will be required before any work is carried out if a tree shows potential for a bat roost. Arborists are trained to recognise certain features of bat habitats and if anything is spotted during work being carried out it may be postponed.